BCM-901 Diploma/BCRP
Monday November 28, 2022

21st Century Business Continuity Management

Business Continuity & Resiliency Management BCM-901

NEWLY REVISED IN ACCORDANCE WITH ISO 22301

This special 5-day course provides an intensive, hands-on workshop covering all major aspects for the design of an effective Business Continuity and Resiliency Program for business, government and not-for-profit organizations.

Now available online at https://www.BCMcourses.com.

This workshop provides practical tools and techniques for creating and maintaining a Business Continuity Management System, and a comprehensive overview and understanding of BCMS, its principles, and methodologies, and best practices with a special focus on ISO 22301, the International Standard for BCM and the Plan-Do-Check-Act management lifecycle. Special sessions address Pandemic Planning AND CyberSecurity.
 
The course also enables participants to successfully sit the certification exam for the Business Continuity and Resiliency Professional (BCRP) designation.

Course fee includes BCRP exam prep AND BCRP exam!

This is the only BCM course you will ever need to take !

Course take-aways:

  • detailed 400+ page course handbook;
  • 32G BCM FlashDrive with over 6,000 templates etc, including all course files;
  • Diploma in Business Continuity and Resiliency Management (ISO 22310 Specialist);
  • Business Continuity and Resiliency Professional (BCRP) designation

PLUS the knowledge and tools needed to develop or enhance a Business Continuity Management System.

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This course is designed for individuals new to business continuity management, consultants and auditors wishing to learn about BCM, executives, managers, business continuity planners, engineers, IT staff, and business unit managers who are involved in developing or managing business continuity planning functions.

It is also highly useful for records managers, administrative heads and others responsible for the effective administration of any size of organization. This course provides an intensive, hands-on workshop covering all major aspects of the Business Continuity Management lifecycle for corporations and government organizations.

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“How to do” plus “What to do”

Drawing from the international Business Continuity Standard ISO 22301, the ISO 31000 Risk Management standard, the BS 11200 Crisis Management Standard, and the ISO 22398 Exercises and Testing standard, we believe this course “BCM-901: Business Continuity and Resiliency Management” is the very best business continuity training offered anywhere in the world.

Learn how to initiate and manage a comprehensive BCMS program—from start to finish! In addition to "best principles", you also learn "best practices" - the practical "how to" develop and maintain an effective Business Continuity Management System. We teach you “what” you need to know plus “how” to do it.

The course covers:
- Pandemic Planning - preparing your firm for the next Coronavirus
- CyberSecurity preparedness
- tools and techniques for conducting risk assessments and business impact analysis
- practical methodologies to design and manage effective continuity plans
- case studies to examine real life situations and their solutions
- guided study and group exercises to apply the lessons learned
- methodologies for creating a plan to support your business in the face of any critical incident.

This course is fully accredited by National Institute for Business Continuity Management (NIBCM).

Completion of this course qualifies participants to write the certification exam to obtain the professional designation of Business Continuity and Resiliency Professional (BCRP).

IBCT has had virtually 100% success preparing course participants for this exam. In the unlikely event that you do not succeed in your first attempt at the exam, IBCT will pay the $ 500 fee for any subsequent attempts.

A typical course participant has less than two years of experience in business continuity planning! They have been ‘volun-told’ into this new role and need to know how to successfully carry out these new duties.

This course is suitable for—and has been used effectively by—every type of organization in the private and non-profit sector and government, from multi-national firms to single proprietorships, and every size between. The techniques and tools we provide are applicable to banking, insurance, manufacturing, health care, pharmaceuticals, telecommunications, federal, state and local government organizations, in addition to international corporations and non-profit agencies.

In addition, participants leave this course with our Diploma in Business Continuity and Resiliency Management.

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BCM - 901: Business Continuity and Resiliency Management

This 5-day course provides an intensive, hands-on workshop covering all major aspects for the design of an effective Business Continuity and Resiliency Program for business, government and not-for-profit organizations.

This workshop provides practical tools and techniques for creating and maintaining a Business Continuity Management System, and a comprehensive overview and understanding of BCMS, its principles, and methodologies, and best practices with a special focus on ISO 22301, the International Standard for BCM and the Plan-Do-Check-Act management cycle.

The course also enables participants to successfully sit the certification exam for the Business Continuity and Resiliency Professional (BCRP) designation.

Audience

This course is designed for new or experienced BCM practitioners, executives, managers, business continuity planners and business unit staff who are involved with business continuity planning. It is also highly useful for internal and external auditors, security managers, records managers, information technology managers, crisis managers, senior IT staff, administrative heads, and others responsible for the administration of any organization. 

Objectives

At the conclusion of this course, participants should:

• have a solid understanding of the Business Continuity Management lifecycle as it applies to ISO 22301

• know how to prepare their firm properly for the next Pandemic

• have the tools and knowledge required to conduct a Business Impact Analysis and Risk Assessment for their organization

• know how to identify and select cost-effective Business Continuity strategies for key business activities and ITDR

• know how to identify and select cost-effective strategies for key business activities, IT systems, and Cyber Security programs

• be able to guide their business unit personnel through the development of practical and effective business recovery plans

• be able to create an effective Incident Management structure within their organization, including Emergency Response and Crisis Management

• know how to keep their plans current and viable

• know how to plan and coordinate effective tests and exercises

• understand the role of CyberSecurity protocols and incident response

successfully sit the certification exam for the Business Continuity and Resiliency Professional designation

 

Topics covered include:

 

1. Business Continuity Lifecycle Management:

• Evolution of BC Planning and Standards

• Overview of ISO 22301: Plan-Do-Check-Act cycle

 

2. Establish business continuity policy, objectives, targets, controls, and procedures

• Setting corporate policies, objectives and budgets

• Assigning accountability for the Business Continuity program

• Establishing the Business Continuity teams

3. Crisis Communications

• Communicating proactively with customers, suppliers, and other stakeholders

• Addressing the needs and concerns of employees and their families

• Guidelines for Effective Media Relations—broadcast interviews, print media, news conferences, social media

4. Awareness and Training

• Defining your Awareness and Training Requirements

• Implementing the Program

• Managing the Ongoing Program

5. Business Impact Analysis and Risk Assessment - What threatens your organization?

• Understanding the need for a Business Continuity program

• Defining your organization's Business Continuity requirements

o Conducting a Business Impact Analysis

o Conducting a Business Unit Risk Assessment

6. Identifying and selecting Business Continuity strategies for:

• Mitigating risk

• Reducing impact

• Recovering technologies

• Resuming business operations

• Pandemic Planning & Business Continuity

7. Developing plans for IT Disaster Recovery

• Design an effective information technology (IT) Disaster Recovery Plan to recover critical IT systems, applications, and data

• Determine risks and impacts of disruption to IT infrastructure and Recovery Time Objectives (RTO) and Recovery Point Objectives (RPO)

• Establish effective CyberSecurity protocols and incident response procedures

8. Developing plans for Business Resiliency

• Initial response and assessment

• Interim contingencies

• Resource provisioning

• Business recovery

• Return to normal

9. Developing a Crisis Management Plan:

• Creating a Crisis Management Team

• Establishing on-site and off-site Command Centers

• Escalating emergencies and activating Business Continuity teams and plans

• Crisis management checklists to help the CMT with ‘crisis project management’

10. Key Components in a Crisis Management Plan:

• Decision-making authority

• Coordination with public authorities

• Human resources issues

• Financial control issues

• Legal, contractual and regulatory issues

11. Review of Techniques for Training and Exercising Business Continuity Teams:

• Table Top Exercises

• Simulation Exercises

• Drills

• Operational Exercises

• Mock Disasters

12. Setting Test and Exercise Objectives:

• Planning and Preparation

• Measuring Success and Performance

• Critical Success Factors

13. Review of Techniques for Validating and Maintaining Business Continuity Plans:

• Desk Checks; Peer Reviews

• Structured Walkthroughs

• Standalone Tests; Integrated Tests

• Operational Tests

• Call Tree Tests

14. Plan Maintenance:

• Establishing a repository for all plan documentation and procedures

• Implementing a Change Control system

• Administering the maintenance process

• Developing and ensuring compliance with corporate policies and standards

15. Plan Evaluation:

• Identifying significant changes to business units and critical operating processes

• Reviewing current strategies for reducing risk, reducing impact, recovering computer systems, resuming business operations

• Reviewing and updating Business Continuity requirements

• Auditing the Business Continuity program

14. Plan Administration:
• Administering the plan maintenance process
• Centralized versus decentralized administration
• Managing access and dissemination of plan contents
• Generally Accepted Business Continuity 'Best Practices'
 

Typical Agenda for a 5-day Course:

Day 1

INTRODUCTION

Lesson 1 - Course Overview
Lesson 2 - Business Continuity Standards
Lesson 3 - What is in a Business Continuity Plan?
Lesson 4 - Case Study: L&C Bank Introduction
Introduction: Practice Test
 
Day 2
 
PLAN: PLANNING THE BCMS
Lesson 5 – PLAN: Context of the Organization
Lesson 6 – PLAN: Leadership (Policy)
Lesson 7 – PLAN: Leadership (BC Teams)
Lesson 8 – PLAN: Planning the Program
Lesson 9 – PLAN: Support (Awareness & Training)
Lesson 10 – PLAN: Support (Crisis Communications)
Lesson 11 – PLAN: Support (Social Media) Plan
PLAN: Practice Test
 
Day 3
 
DO: DEVELOPING THE BCMS
Lesson 12 – DO: Operational Planning and Business Impact Analysis (BIA)
Lesson 13 – DO: 5 Steps to Complete a BIA
Lesson 14 – DO: Collecting BIA Data
Lesson 15 – DO: Risk Assessment Methods
Lesson 16 – DO: Business Unit Risk Assessment Method
 
Day 4
 
Lesson 17 – DO: Business Continuity Strategies
Lesson 18 – DO: Supply Chain Continuity
Lesson 19 – DO: BC Strategies Case Study
Lesson 20 – DO: BC Plans and Procedures
Lesson 21 – DO: Developing an Incident Response Structure
Lesson 22 – DO: Business Recovery Procedures
Lesson 23 – DO: Return to Normal Procedures
Lesson 24 – DO: Exercising BC Teams
Lesson 25 – DO: Testing BC Plans
DO: Practice Test
 
MID-COURSE EXAM
BCRP Mid-Course Exam
 
Day 5
 
CHECK: EVALUATING THE BCMS
Lesson 26 – CHECK: Evaluating your BCMS
Lesson 27 – CHECK: Auditing BC Plans
Lesson 28 – CHECK: Reporting to Senior Management
CHECK: Practice Test
 
ACT: CONTINUAL IMPROVEMENT
Lesson 29 – ACT: Continual Improvement
ACT: Practice Test
 
SPECIAL LESSONS
Lesson 30 – IT Disaster Recovery
Lesson 31 – IT DR Strategies
Lesson 32 – CyberSecurity and BCM
Lesson 33 – CyberSecurity: Leadership and Governance
Lesson 34 - Pandemic Planning
Lesson 35 – Certifying your Organization to ISO 22301
 
END-OF-COURSE EXAM
 
BCRP PRACTICE EXAM
BCRP EXAM
  

Course Handouts:

• Print and Electronic Versions of all Presentation Materials
• Excel Spreadsheet tools for Risk Assessments, Business Impact Analysis, and Strategy Evaluations, BC/ITDR Plan Word document templates plus an electronic version of a comprehensive Business Recovery Plan from an actual organization
• Over 6,000 additional software tools covering all aspects of Business Continuity Planning and IT Disaster Recovery
 
Participants leave with the knowledge and the tools to immediately start developing their own business continuity plan. Plus, you receive our unique 32G BCM FlashDrive with over 6,000 BCM software tools, detailed course materials, and our BCRP exam "Success Guarantee" - you will pass the BCRP exam on your first attempt - or we will pay for any subsequent attempts, no questions asked!

This is the only BCM course you will ever need to take!