IBCT - ECP-901 BCRM
ECP-901 BCRM

ECP-901 BCRM

ECP-901: Business Continuity and Resiliency Management

ECP - 901:   Business Continuity and Resiliency Management

This course provides an intensive, hands-on workshop covering all major aspects for the design of an effective Business Continuity and Resiliency Program for business, government and not-for-profit organizations. This workshop provides practical tools and techniques for creating and maintaining a Business Continuity Management System, and a comprehensive overview and understanding of BCMS, its principles, and methodologies, and best practices with a special focus on ISO 22301, the International Standard for BCM and the Plan-Do-Check-Act management cycle. The course also enables participants to successfully sit the certification exam for the Business Continuity and Resiliency Professional (BCRP) designation.

If you are responsible for creating or updating a BC Plan, this course will enable you to do your job.  This course is perfect for new or experienced Business Continuity Planners.

> DOWNLOAD THE COURSE BROCHURE HERE

> DOWNLOAD THE DETAILED COURSE DESCRIPTION HERE

> CLICK HERE TO REGISTER FOR THIS COURSE

Course fee includes BCRP exam prep AND BCRP exam - all for only $ 1995 (with Early Bird discount!)

Course take-aways:

  • detailed course handbook;
  • 16G BCM FlashDrive with over 3,000 templates etc, including all course files;
  • Diploma in Business Continuity and Resiliency Management;
  • Business Continuity and Resiliency Professional (BCRP) designation
  • PLUS the knowledge and tools needed to develop a Business Continuity Management System. 
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    This course is designed for individuals new to business continuity management, consultants and auditors wishing to learn about BCM, executives, managers, business continuity planners, engineers, IT staff, and business unit managers who are involved in developing or managing business continuity planning functions. It is also highly useful for records managers, administrative heads and others responsible for the effective administration of any size of organization. This course provides an intensive, hands-on workshop covering all major aspects of the Business Continuity Management lifecycle for corporations and government organizations. 

> Download the Course Outline here.

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“How to do” plus “What to do”

Drawing from the international Business Continuity Standard ISO 22301, the ISO 31000 Risk Management standard, the BS 11200 Crisis Management Standard, and the ISO 22398 Exercises and Testing standard, we believe this course “ECP-901: Business Continuity and Resiliency Management” is the very best business continuity training offered anywhere in the world.

Learn how to initiate and manage a comprehensive BCMS program—from start to finish! In addition to "best principles", you also learn "best practices" - the practical "how to" develop and maintain an effective Business Continuity Management System. We teach you “what” you need to know plus “how” to do it.

The course covers:
- tools and techniques for conducting risk assessments and business impact analysis
- practical methodologies to design and manage effective continuity plans
- case studies to examine real life situations and their solutions
- guided study and group exercises to apply the lessons learned
- methodologies for creating a plan to support your business in the face of any critical incident.

This course is fully accredited by the Business Continuity and Resiliency Training Institute (BCRTI) and the National Institute for Business Continuity Management (NIBCM).
Completion of this course qualifies participants to write the certification exam to obtain the professional designation of Business Continuity and Resiliency Professional (BCRP) and/or the Certified Continuity Manager (CCM) designation. IBCT has had virtually 100% success preparing course participants for this exam. In the unlikely event that you do not succeed in your first attempt at the exam, IBCT will pay the $ 500 fee for any subsequent attempts.

A typical course participant has less than two years of experience in business continuity planning! They have been ‘volun-told’ into this new role and need to know how to successfully carry out these new duties.

This course is suitable for—and has been used effectively by—every type of organization in the private and non-profit sector and government. The techniques and tools we provide are applicable to banking, insurance, manufacturing, health care, pharmaceuticals, telecommunications, federal, state and local government organizations, in addition to international corporations and non-profit agencies.

In addition, participants leave this course with our Diploma in Business Continuity and Resiliency Management.

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ECP - 901:  Business Continuity and Resiliency Management

This course provides an intensive, hands-on workshop covering all major aspects for the design of an effective Business Continuity and Resiliency Program for business, government and not-for-profit organizations. This workshop provides practical tools and techniques for creating and maintaining a Business Continuity Management System, and a comprehensive overview and understanding of BCMS, its principles, and methodologies, and best practices with a special focus on ISO 22301, the International Standard for BCM and the Plan-Do-Check-Act management cycle. The course also enables participants to successfully sit the certification exam for the Business Continuity and Resiliency Professional (BCRP) designation.

Audience

This course is designed for new or experienced BCM practitioners, executives, managers, business continuity planners and business unit staff who are involved with business continuity planning.  It is also highly useful for internal and external auditors, security     managers, records managers, information technology managers, crisis managers, senior IT staff, administrative heads, and others responsible for the administration of any organization.

Objectives

At the conclusion of this course, participants should:

•    have a solid understanding of the overall Business Continuity Management lifecycle as it applies to the International BCM Standard ISO 22301

•    have the tools and knowledge required to conduct a Business Impact Analysis and Risk Assessment for their organization

•    know how to identify and select cost-effective Business Continuity strategies for key business activities and ITDR

•    know how to identify and select cost-effective strategies for key business activities and IT systems

•    be able to guide their IT and business unit personnel through the development of practical and effective IT recovery and business recovery plans

•    be able to implement an effective Incident Management structure within their organization, including Emergency Response and Crisis Management

•    know how to keep their plans current and viable

•    know how to plan and coordinate effective tests and exercises

•    successfully sit the certification exam for the Business Continuity and Resiliency Professional designation

Topics covered include:

1.   Business Continuity Lifecycle Management:

•    Evolution of BC Planning and Standards

•    Overview of ISO 22301: Plan-Do-Check-Act cycle 

2.    Establish business continuity policy, objectives, targets, controls, and procedures

•    Setting corporate policies, objectives and budgets

•    Assigning accountability for the Business Continuity program

•    Establishing the Business Continuity teams

 3.   Crisis Communications

 •    Communicating proactively with customers, suppliers, and other stakeholders

 •    Addressing the needs and concerns of employees and their families

 •    Guidelines for Effective Media Relations—broadcast interviews, print media, news conferences, social media

 4.   Awareness and Training

 •    Defining your Awareness and Training Requirements

 •    Implementing the Program

 •    Managing the Ongoing Program

 5.   Business Impact Analysis and Risk Assessment - What threatens your organization?

 •    Understanding the need for a Business Continuity program

 •    Defining your organization's Business Continuity requirements

 o    Conducting a Business Impact Analysis

 o    Conducting a Business Unit Risk Assessment

 6.   Identifying and selecting Business Continuity strategies for:

 •    Mitigating risk

 •    Reducing impact

 •    Recovering technologies

 •    Resuming business operations

 7.   Developing plans for IT Disaster Recovery

 •    Design an effective information technology (IT) Disaster Recovery Plan to recover critical IT systems, applications, and data

 •    Determine risks and impacts of disruption to IT infrastructure and Recovery Time Objectives (RTO) and Recovery Point Objectives (RPO)

 •    Establish effective Service Level Agreements (SLAs) and contracts with vendors, suppliers, and service providers for facilities, data, and resources 

8.   Developing plans for Business Resiliency

 •    Initial response and assessment

•    Interim contingencies

•    Resource provisioning

•    Business recovery

•    Return to normal

9.   Developing a Crisis Management Plan:

•    Creating a Crisis Management Team

•    Establishing on-site and off-site Command Centers

•    Escalating emergencies and activating Business Continuity teams and plans

•    Crisis management checklists to help the CMT with ‘crisis project management’ 

10.  Key Components in a Crisis Management Plan:

 •    Decision-making authority

 •    Coordination with public authorities

 •    Human resources issues

 •    Financial control issues

 •    Legal, contractual and regulatory issues

11.  Review of Techniques for Training and Exercising Business Continuity Teams:

•    Table Top Exercises

•    Simulation Exercises

•    Drills

•    Operational Exercises

•    Mock Disasters

12.  Setting Test and Exercise Objectives:

•    Planning and Preparation

•    Measuring Success and Performance

•    Critical Success Factors

13.  Review of Techniques for Validating and Maintaining Business Continuity Plans:

•    Desk Checks; Peer Reviews

•    Structured Walkthroughs

•    Standalone Tests; Integrated Tests

•    Operational Tests 

•    Call Tree Tests

14.  Plan Maintenance: 

•    Establishing a repository for all plan documentation and procedures

•    Implementing a Change Control system

•    Administering the maintenance process

•    Developing and ensuring compliance with corporate policies and standards

15.  Plan Evaluation:

•    Identifying significant changes to business units and critical operating processes

•    Reviewing current strategies for reducing risk, reducing impact, recovering computer systems, resuming business operations

•    Reviewing and updating Business Continuity requirements

•    Auditing the Business Continuity program 

14. Plan Administration: 
•    Administering the plan maintenance process 
•    Centralized versus decentralized administration 
•    Managing access and dissemination of plan contents 
•    Generally Accepted Business Continuity  'Best Practices'
 

Typical Agenda for a 3-day Course:

Day 1

Introduction to Business Continuity Management 

•    Evolution of BC Planning 
•    Overview of ISO 22301: Plan-Do-Check-Act cycle

PLAN - Establish business continuity policy, objectives, processes and procedures 

•    Context of the Organization 
o    Defining Scope of the Business Continuity Management System (BCMS) 
•    Leadership 
o    Gaining Management Commitment 
o    Defining the Corporate BC Policy 
•    Planning 
o    Organizational Risk 
o    BCMS Goals and Objectives 
•    Support 
o    Establishing the Business Continuity team structure 
o    Developing an Awareness and Training Program 
o    Communicating in a Crisis 

Day 2

DO - Implement and operate the business continuity policy, controls, processes and procedures 

•    Business Impact Analysis 
o    Conducting a Business Impact Analysis 
o    Review of Impact Analysis tools 
•    Risk Assessment 
o    Conducting a Risk Assessment 
o    Review of Risk Assessment tools 
•    Analyzing the BIA and RA Data 
o    Collecting and Compiling the Data 
o    Analyzing the Data and Determining Options 
•    Identifying Strategies to Reduce Risk and Impact 
o    Identifying Strategies to Reduce Risk and Impact 
o    Selecting Business Continuity Strategies 
•    Disaster Recovery Planning 
o    Identifying critical IT systems, applications, and data 
o    Recovery Time Objectives (RTO) and Recovery Point Objectives (RPO) 
o    Test and manage changes to the Disaster Recovery Plan 
o    Strategies to ensure IT resiliency

 

Day 3

DO (cont’d) 

•    Crisis Management Planning 
o    Developing an Incident Response plan 
•    Business Resumption Procedures 
•    Testing and Validating BC plans 
•    Exercising the BCMS Teams

CHECK

•    Monitor and review performance against business continuity policy and objectives 

•    Auditing and Evaluating BC plans 
•    Management Review 
•    Performing a GAP Analysis

ACT

•    Maintain and improve the BCMS by taking corrective action 

•    Maintaining and Administering BCP plans 
•    Continual Improvement 
•    Preparing your organization for ISO 22301 certification 

Course Handouts: 

•    Print and Electronic Versions of all Presentation Materials 
•    Excel Spreadsheet tools for Risk Assessments, Business Impact Analysis, and Strategy Evaluations, BC/ITDR Plan Word document templates plus electronic version of a comprehensive Business Recovery Plan from an actual organization 
•    Over 3,000 additional software tools covering all aspects of Business Continuity Planning and IT Disaster Recovery
Participants leave with the knowledge and the tools to immediately start developing their own business continuity plan. Plus, you receive our unique 16G BCM FlashDrive with over 4,000 BCM software tools, detailed course materials, and our BCRP exam "Success Guarantee" - you will pass the BCRP exam on your first attempt - or we will pay for any subsequent attempts, no questions asked!

This is the only BCM course you will ever need to take!
 

Contact Us

Institute for Business Continuity Training
1623 Military Road, Suite 377
Niagara Falls, NY 14304

T: 1-844-408-4358

F: 1-716-313-1750

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